I am faced today with bit of a strange problem. You see, I sent my Gigabyte Q1532 laptop running the KDE spin of Fedora 18 in for repair a couple of weeks ago, the hinge had broken and the the screen had been split into three panels. It turns out that I needed a new screen, and that was fine, because everything else apart from the hinge was working really well at that point. After weeks of waiting the repair company still hadn't repaired the screen, and while the hinge is fine at this point I am having issues with pretty much everything else on the laptop.
The one person that I spoke to at the store told me that he had to take my machine apart eight times simply to fix the hinge, which should really tell you something about the repair company. Regardless of the repair company's failings, my mouse, two USB 3.0 ports, ethernet and wi-fi don't seem to be working anymore. In addition when I boot up I simply get the Spherical Cow wallpaper and a stationary mouse.
I opened up a terminal and ran lspci, and it seems as though the USB ports and the ethernet port did not recognize - although the built in wi-fi dongle seems to be detecting on some level. When I plug a cable in I get no lights and it doesn't seem to recognize at all. I also tried using ifconfig, but I can't do much considering that the port doesn't recognize. I am hope they didn't touch something that they weren't supposed to (although we have kind of passed that point already) - is this a possible driver issue, is there anything else I can try? I apologize if this tale was a bit jumbled, I tried to recollect everything that I did to the best of my ability.
The one person that I spoke to at the store told me that he had to take my machine apart eight times simply to fix the hinge, which should really tell you something about the repair company. Regardless of the repair company's failings, my mouse, two USB 3.0 ports, ethernet and wi-fi don't seem to be working anymore. In addition when I boot up I simply get the Spherical Cow wallpaper and a stationary mouse.
I opened up a terminal and ran lspci, and it seems as though the USB ports and the ethernet port did not recognize - although the built in wi-fi dongle seems to be detecting on some level. When I plug a cable in I get no lights and it doesn't seem to recognize at all. I also tried using ifconfig, but I can't do much considering that the port doesn't recognize. I am hope they didn't touch something that they weren't supposed to (although we have kind of passed that point already) - is this a possible driver issue, is there anything else I can try? I apologize if this tale was a bit jumbled, I tried to recollect everything that I did to the best of my ability.